Taylor Company Red Cape Service

Midwest Equipment Company is backed by the World Class Taylor Service Network and we are upheld to the highest level of service and fastest response times by Taylor's Service Performance measurement (SPM). We have over 40 service technicians in our territory, and each truck is loaded with over $30K of parts so we can fix the problem the first time!

Our team is:

  • Responsive– We respond within 24 hours on 98% of service calls
  • Well-Trained– Our technicians are factory trained and certified. This year, our techs are spending over 1000 hours at factory training.
  • Well-Equipped– Our service trucks are always stocked with the necessary replacement parts to quickly assist you.
  • Widespread– Our 40 technicians receive their work orders at home and respond directly to service calls.
  • Guaranteed– We stand behind our work and our parts. You don't pay until the problem is fixed.
  • Secure– All MEC technicians have photo badges identifying themselves. You never have to worry about who is in your store.
  • Well-supported– Our technicians are supported by an expert support staff from Factory technicians.
  • Always available– With just a phone call you can receive support 24/7/365 from our on-call technicians. They will trouble-shoot with you over the phone and, if necessary, offer after-hours service seven days a week.
  • Economical– For all customers in our service territory, charges for service do not begin until we arrive at your location. There are no trip or territory charges, no drive time charges, and no hidden gimmicks. We cover the cost of travel with our reasonable one-time "first half hour" charge.

Now your Authorized Service Agent for Antunes foodservice equipment!

Midwest Equipment Company is now an authorized service agent for your Antunes/Roundup Foodservice Equipment, including: Toasters, Hot Dog Rollers, Egg Stations, Steamers, Panini Grills, Display Cases, Warmer Drawers, and more.

Our service availability includes in-warranty service for our whole territory! Call us for more information!

Why take a chance on under qualified or unqualified service for your equipment investment? Go with the only Factory-Authorized service available – Midwest Equipment Company. It's what sets us apart!

Call us locally at (636) 343-0664 or toll-free at (800) 397-1515, and select option 1 for service.