Midwest Equipment Company has over 35 technicians on the road in our territory, and offers repairs through our service department 365 days a year. At Midwest, our professional staff remains committed to keeping your machines operating at full potential, and our record of superior service shows it.
- 92% of the time, we are able to respond to your service call within 24 hours.
- As a Taylor distributor, we offer Red Cape Service, providing the knowledge and support our customers need.
- Equipment can often be repaired in one visit; our "first-time fix" rate is 96%.
- Technicians are on-call to assist over the phone and after hours when necessary.
Emergency service or telephone troubleshooting can be reached simply by calling 1.800.397.1515.
Red Cape™ Service
The power to lift your business to new heights.
- Invincible Equipment: Technology from the future or just great engineering?
Consistent and reliable, Taylor products are known throughout the foodservice industry for legendary performance, even under the busiest of conditions.
- Extraordinary People: Super-human abilities or just a responsive partner?
Knowledgeable and experienced, this dedicated dream team can help you meet the changing demands of your customers.
- Powerful Programs: Psychic powers or just good business sense?
Using deep consumer insights, Taylor can determine which products and equipment will generate the biggest sales response from your customers.
- Unstoppable Support Faster than a speeding bullet or just expertly trained?
Taylor service technicians are great at what they do because each one is a Taylor employee and works only on Taylor machines.
Contact us at 1.800.397.1515 for more details on our Preventative Maintenance Program.